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We are a Human Services organisation focused on Youth and Family Intervention Support and Carer Support to assist with placement stability.
We offer five diverse ranges of support for Young People, Families (Biological, Carer, Kin), and Service Providers.
Learn how The REACH Values serve to assist our team to cultivate best practices required for strength-based client care.
We are a Human Services organisation focused on Youth and Family Intervention Support and Carer Support to assist with placement stability.
We seek to build capacity in clients, increasing their skill set and linking them with sustainable, local supports.
Real Support Services is affiliated with a wide range of Service Providers such as psychologists, play therapists, community organisations, and more.
We believe collaboration is paramount to achieving positive outcomes.
Our Service Delivery Approach is designed to assist Carers, Young People, Stakeholders and Families through the implementation of the Arches Practice Framework, underpinned by Therapeutic Relationships, Trauma Informed Practices, Realistic Case Planning and an overall Collaborative Approach.
Support Facilitators work alongside Families in their homes and within the community. Support is tailored to minimise longer term Statutory Interventions this could include assisting reunifications, supporting Parental Agreements, or wrapping supports around Kin and Foster Placements.
Support Facilitators can provide planned weekend overnight or day support respite to support placements and Young People under pressure or in distress.
Support Facilitators can facilitate supervised family contact this may also include transport to and from locations. Support Facilitators can provide basic transport support to alleviate pressure from placements.
Support Facilitators assist Young People who are struggling within residential placements, requiring assistance to transition to independent living models or stabilise in care homes.
Support Facilitators assist Young People who are disengaged from their placements and schooling, at risk of homelessness, and under Youth Justice orders. Support Facilitators 'go to' the Young Person; meeting with them to ensure general welfare and wellbeing is maintained. Support Facilitators can link these clients with any necessary networks such as Centrelink, doctors, counselling, work experience items, and can transport to any necessary appointment (Youth Justice, job seeking, medical, etc). Support Facilitators engage in diversionary and activity based-therapy strengths-based approach to encourage Young People to succeed in their endeavours and redirect to more positive life choices and outcomes.
We are focused on increasing and building interpersonal relationships through an informed and collaborative approach.
We provide an outreach to support Young People at risk of homelessness, transience, criminalised behaviours, and who require assistance in transitioning between homes or placements while assisting to develop independent living skills.
We provide In Home Support to assist parents (Biological, Foster & Kin) to sustain family units, and assist in the prevention of statutory interventions.
We work alongside Service Providers to offer additional support for complex cases. This includes client care planning and case management, staff training, case consultation, panel review, and transition planning.
Support Facilitators work alongside families in their homes across a variety of days and times to best suit the needs of the family. This can include early mornings, evenings and weekends.
Support Facilitator's work alongside parents and where required carers to assist all parties throughout the reunification process.
Parents, Carers and Young People are able to access after hours supports to assist in crisis containment when face to face sessions are not occurring.
Support Facilitators work collaboratively with parents and stakeholders to ensure all plans and supports are tailored for each Young Person.
Support Facilitator's role model therapeutic strategies and provide coaching alongside parents to assist in embedding new skills.
Support Facilitators assist Families to build on their current support networks within the community to provide stability in the home.
Providing regular or emergent overnight respite options to sustain long term placement options.
These supports include after hours and weekends wherein Young People can engage in activities outside of the placement and develop regulation strategies.
Regular respite provides Carers and Young People time for self-care, de-escalation of high stress situations and preservation of relationships.
Support Facilitators can assist in supervising contact arrangements in the community, family homes or contact centres. Detailed reports are able to be provided along with transport to and from contacts.
Support Facilitators can provide basic transport assistance for clients to appointments, including practical support to and from school, supervised contact arrangements or longer distance travel requirements.
Transport support or Supervised Contact support often relieves pressure from placements and carers, assisting with longer term placement stability.
Support Facilitators assist Young People who struggling within residential placements, requiring assistance to transition to independent living models or stabilise in care homes.
Assisting Young People to develop their independent living skills and wrapping supports around until their capacity builds.
Support Facilitator's can provide 1:1 supports to assist Young People in developing more effective coping strategies during times of stress or crisis. Group sessions can also be facilitated to assist Young People in managing varying relationship dynamics within the household.
Support Facilitators work alongside existing supports, creating a collaborative group of service professionals to wrap around the Young Person holistically.
Providing emergent overnight support when a placement or relationship breakdown has occurred.
Support Facilitators assist Young People who are disengaged from their placements and schooling, at risk of homelessness, and under Youth Justice orders.
Support Facilitators ‘go to’ the Young Person; meeting with them in the community or at known frequented locations to ensure general welfare and wellbeing is maintained.
Supporting Young People who are choosing to self place by ensuring they have access to regular supports and basic necessities, assistance to implement safety plans should crisis occur including who they can reach out to.
Support Facilitators can link these Young People with any necessary networks such as Centrelink, doctors, counselling, work experience items, and can transport to any necessary appointments (Youth Justice, job seeking, medical etc.).
Support Facilitators engage in diversionary and activity based-therapy, role-modelling and mentoring, using a strengths-based approach to encourage Young People to succeed in their endeavours and redirect to more positive life choices and outcomes.
Young People are able to access after hours supports to assist in crisis containment when face to face sessions are not occurring. This can also ensure regular contact is maintained when Young People are transient.
If you’d like to engage in our services to help a Client, Carer, Young Person or Family, please don’t hesitate to reach out.
The REACH Values serve to assist our team to set a standard of professionalism while simultaneously cultivating best practices required for successful strength-based client care. By breaking down what we need to do and how we do it, we ensure our organisation promotes a culture of resilience and strength during adversity, excellence to deliver high quality of service with continual learning, adaptiveness to recognise there is no ‘one size fits all’ solution, conscientiousness and transparency with clients and stakeholders, and a hands-on approach in all levels of client engagement.
Instilling ethical, impactful, and forward-thinking practices, to deliver meaningful trauma-informed outcomes for Families, Young People, and the Community Sector.
The Arches Foundation would like to acknowledge the traditional custodians of the land on which we work. We would also like to pay respect to the elders, past, present, and emerging.