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About Us

We are passionate about supporting Young People, Carers and Families, and Service Providers throughout Queensland.

The History of Real Support Services

Reach out at the right time, with the right support.

Real Support Services was established in 2016 with the aim of assisting Young People who needed tailored, innovative support. After years of working in residential care, the Founders saw gaps within the sector wherein Young People were struggling to access suitable support, and created a different approach to reaching them. 
The ARCHES Practice Framework is based on forming strong relationships through Trauma-Informed and therapeutic connections. Real Support Services currently provides five different support services for Young People. The high quality of care the organisation provides has allowed this growth.
Our Vision

Empowering Individuals to Empower Themselves

We are a Human Services organisation focused on Youth and Family Intervention Support and Carer Support to assist with placement stability.

Our Mission

REACH out at the Right Time. With the Right Support.

We seek to build capacity in clients, increasing their skill set and linking them with sustainable, local supports.

Real Support Services is affiliated with a wide range of Service Providers such as psychologists, play therapists, community organisations, and more.

We believe collaboration is paramount to achieving positive outcomes.

Our Values

Resilience, Excellence, Adaptive, Conscientious, Hands On

We employ a strengths-based, trauma-informed approach to interventions, drawing on evidenced based practices to provide holistic care, support, and engagement. We include the following principles:

The REACH Values

The REACH Values serve to assist our team to set a standard of professionalism while simultaneously cultivating best practices required for successful strength-based client care.

ARCHES Practice Framework

The ARCHES Practice Framework is designed to support positive behaviour responses. It is tailored to meet each individual clients needs.

Free Online Resources

We discuss topics that are specific to Young People, Carers' and Families, and other Agencies. These are available for free and are designed to help.

We’re Here to Support You

If you’d like to engage in our services to help a Client, Carer, Young Person or Family, please don’t hesitate to reach out.